Hello! Our team checks every item before being posted, sold, and sent. For that reason, we can not accept returns of products. Every package is well packed, for it to come in perfect conditions. All purchases are final. We do not do money backs. For your convenience, if any problem, please contact us by email to take care of your situation. Please check that the shipping address is correct. We are not responsible for lost in transit packages, but we trust our mailer, so do not worry.
FLOWER BEAUTY BOUTIQUE,
XOXO.